Francesca Dolan Wills, BACP
Calm, practical support for life transitions
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- Grief and loss
- Career and work
- Stress and anxiety
About Francesca
She helps people manage stress and anxiety through practical conversations and steady support. Francesca also works with grief and loss, including pregnancy and fertility-related grief, and with people coping with chronic illness or caregiver strain. Her practice includes help for relationship and family concerns alongside intimacy-related issues.
Her approach is rooted in listening and building trust. Sessions are aimed at making space to talk through feelings, identify small steps and try new ways of coping. She uses client-centred ways of working, bringing in emotionally-focused ideas and mindfulness when they fit the person’s needs.
Francesca’s earlier role as a work and employment coach shapes how she supports career concerns and decision-making. That background can help when clients want focused, practical goals as well as emotional processing. She has experience supporting staff in high-pressure workplaces such as the police and NHS.
People come to Francesca for help with sleeping problems, compassion fatigue and ADHD-related struggles as well as broader issues like self-esteem and depression. If you are considering therapy, she asks questions that help match the work to your life and goals.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
6+ years
Credentials
United Kingdom
Languages
English
How Francesca’s approaches translate to online counselling
Client-Centred Therapy focuses on listening and understanding each person’s perspective. It gives space for someone to talk at their own pace and helps build trust, which can be useful for grief, relationship strain and low self-esteem.Emotionally-Focused Therapy (EFT) looks at patterns in close relationships and helps people identify and change unhelpful interaction cycles. It can be helpful for intimacy-related issues and communication problems.
Finding the right approach is a collaborative process. Francesca will work with you to decide which methods suit your goals and preferences. She tailors the mix of listening, practical steps and emotional work as the sessions progress.
The practical benefits of online therapy can include easier scheduling around work and family, the ability to meet from different locations, and options for shorter check-ins when needed. The biography does not specify which session formats are used, so please confirm available formats before booking. Many people find that remote sessions make it simpler to fit therapy into a busy week while still getting steady support.
Frequently asked questions
What kinds of concerns does she help with?
She supports people with grief, self-esteem, career questions, depression, life changes, stress and anxiety. Her work also covers family issues, trauma, intimacy-related concerns and sleeping problems.
How would you describe her therapeutic style?
Her style is warm and listening-led, focusing on creating an open, non-judgemental space. She combines practical goal-setting with emotionally focused conversations and mindfulness techniques when helpful.
What experience does she bring?
She has six years' professional experience working for hospices, pregnancy loss services, charities, NHS teams and employee assistance programmes. She also spent eight years as a work and employment coach before training as a counsellor.
What credentials and location are listed?
She is registered with the British Association for Counselling and Psychotherapy, shown as BACP, and works from the United Kingdom.
Can I work with her if I live outside the UK?
Sessions can be arranged with international clients. Conversations are conducted in English.
What session formats are available?
The original biography does not list specific session formats. Please confirm current session options with the service before booking so you know whether phone, video or in-person sessions are offered.
How are fees handled?
Fees vary with location and the way services are arranged, and sessions use a subscription that can be cancelled at any time. Exact costs should be checked during the sign-up process.
What does the first step look like?
Begin by selecting the Start Therapy button and completing a short matching questionnaire. You can then schedule sessions according to the therapist's availability.