Helen Pool, BACP

Helen Pool is a counsellor who aims to help people who feel stuck, overwhelmed or out of step with themselves. She writes plainly and listens closely to what matters to each person. If you are noticing repeated patterns, anxiety, grief or a widening gap between who you are and who you want to be, she offers a steady space to untangle those experiences.

Her own journey through fear of rejection and childhood loss shapes how she works. That lived understanding informs a direct but compassionate approach. She has practised for 8 years and holds a BACP credential, which she maintains alongside other professional training.

In sessions she uses a mix of methods rather than one fixed system. She draws on Attachment-Based ideas to look at how early bonds shape present patterns, and on Cognitive Behavioural Therapy (CBT) to help shift unhelpful thoughts and behaviours. Emotional work is blended with practical steps so people can try different ways of responding between meetings.

Her style is warm, open and gently challenging. She aims to help clients find clarity, build self-trust and use their own strengths to make change. Helen also brings experience from a previous career in engineering and project management, which informs her understanding of workplace pressures.

Sessions address a wide range of concerns such as stress, relationship and family difficulties, low self-esteem, addiction and life transitions. If you are thinking about therapy, she invites you to take a small first step and see if the fit feels right.

How Helen uses therapeutic approaches online

Attachment-Based work looks at how early relationships shape current patterns and emotional responses. Online sessions can explore those patterns, helping people notice why they repeat certain behaviours and develop different ways of relating.

Cognitive Behavioural Therapy, or CBT, focuses on the link between thoughts, feelings and actions. Through simple exercises and small experiments, CBT helps people test unhelpful beliefs and build new habits that ease anxiety or low mood.

Finding the right approach is part of the therapeutic process. The therapist will work collaboratively to decide what fits your goals and preferences. That might mean starting with emotional exploration and adding practical CBT tools, or adapting the pace to how comfortable you feel.

Online therapy can make it easier to fit sessions into a busy life, for example reducing travel time and allowing check-ins during a work break. It can also let people choose quieter surroundings or use telephone sessions when bandwidth is limited. The original listing indicates video, phone, live chat and messaging are offered; confirm current session options before booking so sessions fit your routine and needs.