Hoi Ting (Heidi) Yeung, BACP

Hoi Ting (Heidi) Yeung is a BACP counsellor practising in the United Kingdom. She focuses on helping people facing stress, anxiety, low self-esteem and the many changes life brings. Heidi speaks English, Mandarin and Cantonese and aims to offer a calm, respectful space for people to talk through concerns.

Heidi uses several practical approaches to support people. She draws on Acceptance and Commitment Therapy to help people clarify values and take meaningful steps. Cognitive Behavioural Therapy is used to spot unhelpful thinking and test new behaviours. Client-Centred and Emotionally-Focused ideas guide how she listens and responds in sessions.

With six years of experience, she has worked with issues such as grief, relationship difficulties, trauma and compassion fatigue. She also helps with eating and sleeping problems, ADHD-related challenges, parenting stress and career concerns. Heidi adapts her way of working to each person's needs rather than using a single fixed method.

Her style is straightforward and compassionate. Sessions focus on small, practical steps as well as making sense of feelings and patterns. The aim is to help people feel more able to manage everyday pressures and move towards things that matter to them.

To begin, people complete a short matching questionnaire and then arrange sessions according to the therapist's schedule. The subscription used for sessions can be cancelled at any time.

How Heidi’s approaches translate to online counselling

Heidi uses Acceptance and Commitment Therapy to help people identify what matters to them and take small steps towards those values. She also draws on Cognitive Behavioural Therapy to notice unhelpful thinking patterns and try different responses. Client-Centred principles shape how she listens, offering empathy and a non-judgemental stance in sessions.

Choosing the most helpful approach is part of the work together. The therapist will discuss goals, preferences and practical needs and then agree on methods that fit the person. That collaborative process helps tailor sessions so they feel relevant and achievable.

Session formats are not detailed here, so please confirm which options are available before booking. Online work can make it easier to fit therapy into a busy life, for example by reducing travel time or allowing shorter check-ins during a break. It can also help when someone prefers not to be on camera or needs a simpler setup with lower bandwidth. Registered or accredited professionals can adapt exercises, values work and cognitive techniques to an online setting to keep sessions focused and productive.