Kelly Richardson, BACP

Kelly Richardson is a counsellor who uses a person-centred, integrative approach. She aims to help people feeling overwhelmed by stress, anxiety, grief or low mood find practical steps forward. Kelly draws on her experience to support people facing career changes, parenting strain and relationship difficulties, including challenges around family and self-esteem.

She trained at The University of Hull and Leeds Beckett University and holds BACP accreditation. Her background includes work with police services and continued involvement with emergency services staff. Kelly has also supported people through loss at Cruse Bereavement Care and worked within an NHS IAPT initiative for anxiety and depression.

In sessions she focuses on listening without judgement and helping people find their own solutions. She uses elements of Cognitive Behavioural Therapy to notice unhelpful thinking and to build simple coping strategies. Mindfulness and solution-focused ideas are also part of the work when they suit the person she is working with.

Kelly values ongoing professional development and has completed regular training and audits by the British Association for Counselling and Psychotherapy. She offers one-to-one counselling aimed at helping people make changes that fit their life and priorities. Her style is practical, straightforward and caring.

If someone prefers, longer-term open-ended work is possible alongside shorter, goal-focused work. To begin, readers should check the Start Therapy route and follow the platform matching process.

Approaches that translate well to online counselling

Client-centred therapy focuses on listening, empathy and helping people discover their own answers; it works well for grief, low mood and major life changes by allowing space to reflect and make decisions. Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and behaviours and teaches practical techniques to manage anxiety and depression. Mindfulness therapy helps people to notice thoughts and bodily sensations in the moment and can support stress reduction and improved coping.

Finding the right blend of these approaches is part of the work. The therapist will discuss goals and preferences and then shape sessions together in a collaborative way. Clients are encouraged to try different methods and feed back what helps so the plan can change over time.

Practical benefits of online therapy include easier fitting of sessions into a busy week and fewer barriers to attending from different locations. Telephone or video can make it simpler to check in during a lunch break or when travel is difficult, while live chat can suit short, focused conversations or people who prefer typing. Confirm the exact formats and scheduling options during booking so sessions fit daily life.