Mandy Hedges, BACP, NCPS

Mandy Hedges is a counsellor with 15 years' experience who offers a calm, friendly space to talk through difficult feelings. She takes a person-centred approach, listening first and helping people find their own solutions. Her work often focuses on the strain of life changes and midlife concerns alongside anxiety, stress and low mood.

She draws on cognitive behavioural ideas to help spot thinking patterns that keep problems going. Together with the client she looks at small, practical steps to test new habits and coping strategies. Jungian ideas are sometimes used to look at deeper life themes and personal meaning when that feels helpful.

Mandy also uses solution-focused techniques to set short-term goals and firm up what is working. This makes sessions feel purposeful and helps people notice progress between meetings. Her style is down-to-earth and collaborative rather than prescriptive.

Her practice covers a wide range of concerns including grief, trauma and abuse, addictions, relationship and intimacy-related issues, eating and body image problems, and compassion fatigue. She works with issues such as abandonment, attachment difficulties, chronic illness and communication problems.

Mandy holds BACP and NCPS credentials and offers counselling from the United Kingdom. Sessions are conducted in English and she will work with clients to agree on realistic steps and goals. To begin, clients complete a short matching questionnaire and then schedule sessions according to the therapist's availability.

How her approaches translate to online counselling

Mandy uses a person-centred approach that begins with listening and understanding each person's priorities. This approach focuses on building a trusting conversation and helping people name what matters most to them. Cognitive behavioural therapy (CBT) is used alongside this to identify unhelpful thoughts and try small, practical experiments to change them. CBT can be especially useful for anxiety, stress and mood-related patterns.

Finding the right approach is part of the work. Mandy will talk with clients about their goals and preferences and together they decide which ideas to try first. That collaborative process means the plan can change if something does not fit or needs adjusting.

Session formats are not specified in the biography, so please confirm current session options before booking. In general, online counselling can make it easier to fit therapy into a busy week and can reduce travel time. It can also allow for shorter check-ins when a quick review helps keep progress moving, or quieter, longer sessions when more space is needed for reflection. Registered or accredited professionals, including counsellors, often use online ways of working to help therapy fit around everyday life rather than replacing in-person contact by default.