Michelle Robinson-Hayes, BACP

Michelle Robinson-Hayes is a counsellor who supports people facing midlife change, stress, anxiety and relationship difficulties. She also helps those dealing with grief, low self-esteem, depression, addiction and work-related strain. Michelle communicates plainly and aims to help people set practical goals and move forward.

Her style is calm and direct. She draws on client-centred work to listen without judgment and on cognitive behavioural methods to spot unhelpful thinking. Michelle also uses hypnotherapy and mindfulness techniques when these fit a person’s needs. Motivational interviewing informs how she helps people find internal reasons for change.

Michelle trained and practised as a psychotherapeutic counsellor and holds BACP registration, which is listed in her credentials. She founded a community service called The Listening Tree and has run that practice for over eight years. Her background includes senior management roles where she led teams and delivered training across organisations.

She has provided bereavement work and completed more than 150 hours with a national bereavement charity as part of her placement. Michelle has given over 1,000 hours of counselling and about 500 hours of hypnotherapy, and she supervises other counsellors and hypnotherapists.

Michelle has worked with a wide range of concerns, including ADHD, trauma and attachment issues, body image, ageing and caring responsibilities. People seeking practical strategies, clearer thinking and steady support may find her approach helpful.

How therapeutic approaches translate to online work

Client-Centred Therapy focuses on listening and building a trusting relationship. The therapist offers acceptance and reflects what a person says so they feel heard, which helps when facing midlife change or relationship stress.

Cognitive Behavioural Therapy (CBT) looks at patterns of thinking and behaviour that keep problems going. It uses simple exercises and practical tasks to test and change unhelpful thoughts, often helping with anxiety, low mood and stress.

Hypnotherapy is used as a way to access focused attention and relaxation to support different goals such as habit change or managing anxiety symptoms. It is offered alongside talking therapies when appropriate.

Choosing an approach is a collaborative process. The therapist will discuss goals, try methods, and adjust the plan based on what works for the individual. Many people try more than one method before settling on a preferred way of working.

For practicalities, please confirm which session formats are currently offered before booking as the biography does not list them. Online work can make it easier to fit appointments into a busy week, allow shorter check-ins when needed, and remove travel time so sessions can sit alongside work or family commitments. Registered or accredited professionals can guide the choice of approach to suit each person's circumstances.