Sue Cassidy, BACP

Sue Cassidy is a counsellor based in the United Kingdom who helps people struggling with relationship strain, grief, depression and major life changes. She offers a calm, non-judgemental space where clients can talk through difficult feelings and begin to work out what matters to them now.

Sue draws on six years of experience in mental health settings. She has previously provided bereavement support with Cruse and worked with MIND on a variety of mental health concerns. She has also delivered counselling in workplace settings and within the NHS.

Her style is warm and accepting. Sue aims to build trust so people can speak openly about painful or confusing issues. She listens closely and reflects back what she hears to help clients find their own solutions rather than telling them what to do.

Sessions focus on practical steps as well as exploring meaning and values. Sue adapts her approach to each person, responding to individual stories and priorities. She commonly supports people with anxiety, trauma and parenting challenges alongside the core concerns of relationships and grief.

Taking the first step can feel hard, and Sue emphasises a steady, collaborative pace. If someone feels ready to begin, she guides them through exploring options and making changes that feel achievable.

How Sue’s approaches work for online counselling

Sue uses client-centred and solution-focused ideas to shape her work. Client-Centred Therapy puts the person's experience at the heart of sessions and involves active listening, empathy and acceptance to help people explore their feelings and values. Solution-Focused Therapy emphasises practical, short-term steps and small changes that build confidence and move someone towards clearer goals.

Finding the right approach is part of the therapy process. The therapist collaborates with each person to decide which ideas fit best with their needs and aims. That might mean starting with open listening and then adding targeted problem-solving, or the other way around, depending on what the client prefers.

If you are considering online sessions, confirm the available formats before booking so you know how Sue conducts appointments. Online work can make it easier to fit counselling into a busy life, cut down on travel time and allow check-ins during a lunch break or between other commitments. It can also offer options such as shorter check-ins when a full session is not needed. Registered or accredited professionals and therapists often find online work supports continuity of care and makes attending more practical for many people.