Susan McGrattan, NCPS

Susan McGrattan is a counsellor with eight years' experience based in the United Kingdom. She holds NCPS as a credential and offers compassionate, person-focused support for people facing a wide range of life challenges. Her approach aims to meet each person where they are and build practical tools for change.

Susan emphasises collaboration. She treats the person, not just symptoms, and encourages people to take the lead in shaping their goals. Sessions focus on clear steps and everyday coping strategies rather than jargon. She listens for what matters most and helps prioritise what to work on first.

Her work often addresses anxiety and stress, depression, grief, relationship and intimacy-related issues, and difficulties with self-worth. She also supports people dealing with trauma and abuse, addictions, parenting strain, sleep and eating problems, and career pressures. Midlife concerns are included among the topics she helps people navigate.

Susan draws on several therapeutic approaches to tailor sessions to each person. Techniques include cognitive work to change unhelpful thoughts, emotion-focused ways to untangle difficult feelings, and acceptance-based methods to build a more values-led life. Attachment-informed ideas help when relationship patterns are important.

Her style is down-to-earth and steady. She aims to create a calm space to talk things through, develop practical skills, and set achievable steps. People leave sessions with simple strategies to try between meetings, and a clearer sense of direction.

Therapeutic approaches online and how they help

Acceptance and Commitment Therapy, or ACT, helps people clarify what matters to them and take small steps towards a values-led life. It is often useful for stress, anxiety, and midlife re-evaluation when people want a clearer sense of purpose. Cognitive Behavioural Therapy, or CBT, focuses on identifying unhelpful thoughts and testing them against reality to reduce anxiety and depression symptoms. It is practical and goal-oriented, with exercises to practise between sessions. Attachment-Based Therapy pays attention to relationship patterns and how early bonds shape current reactions. This work can be helpful when recurrent difficulties in closeness, trust, or communication keep returning.

Finding the right approach is part of the process. The therapist will talk with each person about their needs, goals and preferences and together decide which methods to try first. That collaborative decision can change over time as different issues come up.

The biography does not list session formats, so confirm the current options before booking. Online work can make it easier to fit therapy around daily life, for example by avoiding travel time or allowing shorter check-ins during a busy day. Some approaches translate well to online conversations and exercises you can use between meetings, helping skills land in real life. Registered or accredited professionals can adapt methods to suit the online setting and help people take steady steps towards their goals.